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This webinar was presented live on December 2, 2020. Software Validation is the third webinar in the Quality Management Series, Module 10: Validations. Robyn Rodwell, PhD, MSc (GMP & QM), previous director of the Queensland Cord Blood Bank at the Mater, and Guy Klamer, PhD, from the Sydney Cord Blood Bank, discussed the use of software validation as a substitute for paper, to make decisions, to perform calculations, or to create or store information used in critical procedures. Other topics include: • Critical electronic systems under the control of the organization (facility) • Spreadsheets • Vendor and organization responsibilities